Booking Policies & Information
Please review the following policies and booking information before reserving an experience at The Old Glenbeulah School.
These policies apply to guided ghost tours, private paranormal investigations, self-guided events, and venue rentals.
If you have questions not addressed below, please contact us before booking.
Booking & Payment
All experiences at The Old Glenbeulah School are scheduled in advance and subject to availability.
A non-refundable deposit of $200 is required to reserve your date. Deposits are applied toward the total booking cost.
The remaining balance is due 2–3 weeks of the initial booking date.
Failure to submit the remaining balance within this timeframe may result in cancellation of your booking without refund of the deposit.
For bookings made within 2 weeks of the event date, full payment is required at the time of booking.
Dates are not held without a deposit.
Pricing Information
Pricing varies by experience and group size.
Rates may change based on seasonal demand, special events, or time of year.
Current pricing details are listed on individual experience pages or provided during the inquiry process.
Cancellations & Rescheduling
A non-refundable deposit is required to reserve your date.
All payments are non-refundable.
Requests to reschedule may be considered based on availability but are not guaranteed. When possible, rescheduling will be offered in place of a refund.
In rare and unforeseen circumstances, exceptions may be considered at the sole discretion of management.
Group Size & Participation
Group size limits vary by experience.
Participation during paranormal experiences is always optional. Guests are encouraged to engage at their own comfort level.
Accessibility Information
The Old Glenbeulah School is a historic building and is not fully accessible.
Stairs are required to access certain areas of the property. Guests with accessibility questions are encouraged to contact us prior to booking.
Respect for the Property
The Old Glenbeulah School is a preserved historic space.
All guests are expected to treat the building and its contents with care. Failure to follow guidelines may result in removal from the property without refund.
Safety & Conduct Policy
For the safety of all guests and to protect the historic property, drugs and alcohol are not permitted on the premises.
Any individual believed to be under the influence of drugs or alcohol may be asked to leave the property immediately. In such cases, refunds will not be issued.
This policy applies to all experiences, including guided ghost tours, private investigations, and venue rentals.
Our goal is to provide a safe, respectful, and enjoyable experience for all guests.